Property Management Agreements

What You Should Know

Have a question?

Call (302) 478-5555 or contact us below:

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  • How easy is it to cancel the Property Management Agreement?

    Our agreement is month to month. Either party can cancel at any time with a minimum of 30 days written notice before the end of the month which is when the cancellation becomes effective. We have the Happiness Guarantee, which says if you are not satisfied, you can cancel, free of penalties, cancellation charges or fees.

  • Are there fees hidden in the agreement?

    If there are fees hidden in the agreement, perhaps the company is not transparent in what they want to charge you.

  • How much do I need to place in Reserve?

    Your property management company should have a reserve account for you which you will need to fund. This money is used to pay expenses on the property that occur before or after rental income each month.


    Reserve amounts vary but are typically a few hundred dollars to one full month's rent.


    We have a reserve of $250.

  • How quickly do I get my money?

    After a tenant pays the rent, how quickly does the rental company processes the funds and pay you? You want the funds by the 15th. 


    We disburse funds through ACH on or before the 15th of every month. We do a second run to disperse funds that come in later on or before the 22nd.

  • What is the maintenance trigger?

    You don't want to be bothered by small routine maintenance items that are no brainers. The agreement should cleatly state what the maintenance protocol is.

  • What are the guarantees?

    2 of the most common concerns owners have are:

    • What if the tenant doesn't pay the rent and has to be evicted?
    • What if a pet damages the property?

    How will the property management company handle these things?


    If you have to evict, will the property management company re-lease the property for free?


    Ask the property management company what they can guarantee for you.

  • Who handles evictions?

    Although evictions are rare, if a legal problem has to be addressed will the company do it for you or will they hand it back to you?


    Beware of language that requires you to involve your attorney in cases of eviction.

REAL ESTATE INVESTORS: How much rent can you expect from your home?

What We Do

As Your Delaware and Nearby Pennsylvania Property Manager

Marketing

First class marketing is one of the keys to high quality residents. We prepare a custom market analysis for every property we manage to determine the ideal rent to maximize your rental investment return.

Tenant Screening

Our best in class in-house screening combines advanced data searches and personalized processing to attract and keep long term high quality residents.

Rent Collection

If you don't get paid, we don't either. Our job is to get you paid on time every time.

Maintenance

Our repair professionals are available 24/7 to protect your property at all times. We prescreen all our vendors and know how to treat normal, low end, high priority problems.

Financial Reporting

Our online owner portal gives you 24/7 access to all your financial information.

Eviction Protection

We have the lowest eviction rates in the area, but if necessary, we pay your legal fees.

Why Partner With Us

As Your Delaware and Nearby Pennsylvania Property Manager

01

98% of Rent collected

Percentage of rent due that we collect each month. We have the tightest resident screening process in our area and strong collection processes to ensure rents are paid on time.

02

74% retention

This is the percentage of residents who renew their leases every year. This minimizes turnover - which is your biggest expense.

03

$1000 guarantee

This is the amount we will reimburse you for legal eviction expense. If we placed the tenant and didn't recommend against it then you decided to rent to them, we will pay up to $1000 of legal fees.

04

HAPPINESS guarantee

We don't believe in locked in agreements though we do hope to work together for many years. Should you be unhappy, you can end the agreement with a simple 30 day notice, no termination fees, and no cancellation fees.

05

5,600 applications

The approximate number of rental applications we have processed. We know what to look for.

06

7 presidents

The number of presidents that have been in the office since we started White Robbins Property Management in 1989. Remember the B52's and Love Shack? You want a company that will still be there everyday you need them.

Are you maximizing your investment?

AREAS WE SERVE

The City of Wilmington including:

BRANDYWINE HILLS

BRANDYWINE VILLAGE
COOL SPRING

HAPPY VALLEY

HILLTOP

RiverfronT

THE HIGHLANDS

THE TRIANGLE

TROLLEY SQUARE/FORTY ACRES

UNION PARK GARDENS

WAWASET PARK

WESTMORELAND

ARDEN

BEAR

BELLEFONTE

CLAYMONT

DELAWARE CITY

ELSMERE

GREENVILLE/CENTERVILLE

HOCKESSIN

Middletown

NEWPORT

NEWARK

New Castle

Limestone Hills

NORTH WILMINGTON

Pike Creek

SMYRNA

STANTON

TOWNSEND 

YORKLYN

Pennsylvania:

AVONDALE

AVON GROVE

Chadds Ford

Glenn Mills

KENNETT

Landenberg

Unionville

West Chester

WEST GROVE